Last updated: March 9, 2026
These Terms of Service (the "Terms") describe the terms and conditions that govern your use of the D&L Flow website, content, and services. Please read these Terms carefully before using this website or submitting any information. By accessing or using the website, you agree to be bound by these Terms.
D&L Flow (referred to as "D&L Flow," "we," "us," or "our") provides consulting services focused on CRM setup, workflow automation, and lead management systems for businesses. These Terms govern your use of our website, any associated pages, content, forms, and any services or information made available through the website (collectively, the "Services"). If you do not agree with these Terms, you should not access or use the website or submit any information through it.
By accessing or using the D&L Flow website, submitting any application forms, booking or participating in a strategy call or consultation, or otherwise interacting with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms, policies, or disclaimers referenced here or presented to you in connection with specific Services. If you are using the Services on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
D&L Flow provides professional consulting and implementation services related to CRM setup, workflow automation, and lead management systems. The specific scope of any engagement, including deliverables, timelines, and fees, will be defined in a separate written agreement between you and D&L Flow, such as a proposal, statement of work, or service agreement.
Submitting an application form, inquiry, or booking a strategy call through the website is an expression of interest only and does not obligate D&L Flow to accept you as a client or to provide any services. We reserve the right, in our sole discretion, to accept or decline any potential client or project, and to determine whether our Services are a suitable fit for your business.
Strategy calls, discovery sessions, and other consultations offered by D&L Flow are intended to help us understand your business, current systems, and goals, and to explore potential solutions, recommendations, or next steps. These interactions are exploratory in nature and do not, by themselves, create a formal client relationship, engagement, or obligation on either party.
A formal client relationship with D&L Flow arises only when both parties have agreed in writing to the scope of work, fees, and other key terms, typically through an executed services agreement or similar contract. Until such an agreement is in place, neither party is obligated to move forward with any proposed project or recommendation.
D&L Flow may provide strategic guidance, implementation plans, automation designs, or other recommendations related to your CRM, workflows, or lead management systems. While we aim to provide high-quality, professional advice based on our experience, we do not and cannot guarantee any specific business outcomes, revenue levels, operational improvements, or other results.
Your results will depend on a variety of factors beyond our control, including but not limited to your market conditions, internal processes, team implementation, data quality, technology stack, and ongoing management. Any examples of outcomes or case studies we may share are illustrative only and do not represent a promise or assurance of similar results for your business.
When using the D&L Flow website or engaging with our Services, you agree to:
You are responsible for maintaining the security of your own systems, devices, and accounts, and for promptly notifying us if you believe there has been any unauthorized use of information submitted to us in connection with the Services.
All content and materials on the D&L Flow website, including but not limited to text, copy, graphics, logos, icons, layouts, frameworks, processes, and other intellectual property, are owned by or licensed to D&L Flow and are protected by copyright, trademark, and other applicable laws. All rights are reserved.
You may view and use the website and its content for your personal or internal business purposes only. You may not copy, reproduce, modify, adapt, publish, distribute, sell, or otherwise exploit any part of the website, our branding, or our proprietary frameworks or materials without our prior written permission. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
To the fullest extent permitted by applicable law, D&L Flow and its owners, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of (or inability to use) the website, the information or recommendations provided through the website, or any Services, even if we have been advised of the possibility of such damages.
Without limiting the foregoing, D&L Flow does not assume responsibility for any loss of revenue, profits, data, opportunities, or business interruption that may result from implementing or not implementing any strategies, systems, or recommendations discussed through our website or Services. If, notwithstanding these Terms, we are found liable to you for any damages or losses, our total aggregate liability shall not exceed the amount you have paid to us in connection with the Services giving rise to the claim, if any.
We may update or modify these Terms from time to time to reflect changes in our practices, Services, or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. Any changes will become effective when posted to the website, unless otherwise required by law. Your continued use of the website or Services after any changes have been posted constitutes your acceptance of the revised Terms.
If you have any questions about these Terms of Service, your use of the website, or our Services, you may contact us at:
D&L Flow
Email: [INSERT EMAIL]